Privacy Policy for Sogni di Profumi

This privacy policy describes how Sogni di Profumi collects, uses, and protects personal data. We take your privacy seriously and handle your personal data in accordance with applicable laws and regulations, including the EU General Data Protection Regulation (GDPR).

1. Who We Are

Sogni di Profumi is responsible for the processing of your personal data. We are a company based in Germany that creates handmade perfumes. Our fragrances are inspired by well-known perfumes, but they are not intended to be exact copies. We deliver our products across Europe via DHL.

•          Company Name: Sogni di Profumi 
•          Address: Riemenschneider Straße 56, 90766 Fürth, Germany 
•          Email: sogni_di@web.de
•          Phone: +49 152 32 781 714

2. Purpose of Processing Personal Data

We process personal data for the following purposes:

•           To process and deliver orders of perfumes.
•           To manage customer registrations and user accounts.
•           To send newsletters and information about our new products and offers.
•           To provide customer service and handle customer inquiries.
•           To analyze sales patterns and improve our products and services.
•           To conduct marketing activities and customer surveys.

3. Legal Basis for Processing

Our legal basis for processing personal data includes:

•           Contract: Processing of personal data is necessary to fulfill purchase agreements, including orders, payment, and delivery of our perfumes.
•           Consent: We obtain your consent to send newsletters and marketing information.
•           Legal Obligation: We process data to comply with legal requirements, such as bookkeeping laws.
•           Legitimate Interest: To analyze customer data, improve our products and services, and for direct marketing to existing customers. We believe our interest in improving our products and services outweighs the limited impact on privacy.

4. Legitimate Interests

Our legitimate interests include:

•           Improving our product range and customer service based on customer feedback and analysis.
•           Marketing to existing customers to inform them about new products and offers that may be of interest.

5. Sharing Personal Data

We share personal data with the following recipients:

•           Logistics Partners: We collaborate with DHL for the delivery of our products to customers across Europe.
•           Service Providers: We use IT service providers to support our website and payment systems.
•           Authorities: We share data with authorities when necessary to comply with laws and regulations.

6. Transfer of Personal Data Outside the EU/EEA

If we transfer personal data outside the EU/EEA, we will ensure that appropriate safeguards are in place, such as using the EU’s standard contractual clauses to protect your data.

7. Retention and Deletion of Personal Data

We retain personal data for as long as necessary to fulfill the purposes of processing. Customer data related to purchases and deliveries is retained in accordance with legal requirements for storing accounting information. Data that is no longer needed will be securely deleted or anonymized.

8. Your Rights

As a data subject, you have the right to:

•           Access your personal data.
•           Correct inaccurate or incomplete information.
•           Delete your data (the right to be forgotten).
•           Restrict the processing of your data.
•           Object to the processing of your data.
•           Data portability, which allows you to receive your data in a structured, machine-readable format.
•           Withdraw your consent at any time.
•           Lodge a complaint with the Data Protection Authority if you believe your rights are not being upheld.

9. Voluntary Nature

Processing of personal data based on consent is voluntary. You can withdraw your consent at any time by contacting us. This will not affect the legality of the processing based on consent before it was withdrawn.

10. Automated Decisions and Profiling

We do not use automated decisions or profiling that could have legal or significant consequences for you.

11. Data Protection Officer Contact Information

Sogni di Profumi is a small business, and we do not have a dedicated data protection officer. If you have any questions about privacy, you can contact us at:

•           Email: sogni_di@web.de

This privacy policy was last updated on 31.08.2024. We reserve the right to change this policy as necessary. Changes will be published on our website.