Terms and Conditions for Use of the Sogni di Profumi Online Store

Welcome to Sogni di Profumi! These terms and conditions apply to the use of our online store. By using our website, you agree to these terms. Please read them carefully before making a purchase.

1. General Conditions

1.1. The website sogni-di-profumi.com is operated by Sogni di Profumi, a company registered in Germany.

1.2. By using our website and/or placing an order, you confirm that you are at least 18 years old or have the consent of a guardian to shop with us.

1.3. Sogni di Profumi reserves the right to update or change these terms without notice. We recommend that you read the terms regularly to stay informed of any changes.

2. Orders

2.1. When you place an order in our online store, you will receive an order confirmation via email. This confirmation is only an acknowledgment that we have received your order and does not constitute a binding agreement.

2.2. A binding agreement between you and Sogni di Profumi is considered entered into when we send you an email confirming that the goods have been shipped.

2.3. We reserve the right to reject orders, for example, if the product is out of stock or if we cannot verify your payment information. In such cases, we will contact you as soon as possible.

3. Prices and Payment

3.1. All prices listed on the website are in Euros (EUR) and include value-added tax (VAT) in accordance with applicable German laws.

3.2. Sogni di Profumi is not responsible for customs duties or other charges when shipping outside of Germany. Buyers should therefore check the regulations that apply when importing goods into their country.

3.3. Payment can be made using the payment methods available at checkout, which may include credit cards, debit cards, PayPal, and other electronic payment methods.

3.4. We reserve the right to change the prices of our products without notice. Price changes will not affect orders that have already been confirmed.

4. Delivery

4.1. Sogni di Profumi delivers products throughout Europe via DHL. Delivery times may vary depending on the destination and stock availability. The estimated delivery time will be provided at checkout when ordering.

4.2. Delivery costs will be calculated and displayed at checkout before the purchase is completed. The costs depend on the delivery address and the selected delivery method.

4.3. We do our best to deliver orders within the estimated time. However, delays may occur due to unforeseen circumstances. Sogni di Profumi cannot be held responsible for delays caused by events beyond our control.

5. Right of Withdrawal and Returns

5.1. As a customer, you have the right to withdraw from your purchase within 14 days after receiving the goods, without giving any reason.

5.2. To exercise your right of withdrawal, you must contact us by email (sogni_di@web.de) and inform us of your decision to cancel the purchase.

5.3. Products must be returned in their original condition and packaging. You are responsible for the return costs unless the goods are defective or wrongly delivered.

5.4. Once we have received and inspected the returned goods, we will refund the amount you paid, including standard delivery costs, within 14 days.

6. Complaints

6.1. If you receive a product that is damaged or defective, you have the right to make a complaint under applicable German law.

6.2. Contact us immediately by email (sogni_di@web.de) with a description of the problem and, if possible, photos of the damage.

6.3. In the event of an approved complaint, we will offer you a repair, replacement, price reduction, or full refund, depending on the situation.

7. Liability

7.1. Sogni di Profumi is not liable for any indirect or consequential damages that may arise from the use of our products.

7.2. We are not responsible for delays or failure to fulfill our obligations if this is due to events beyond our reasonable control (force majeure).

8. Privacy

8.1. Your privacy is important to us. Please read our privacy policy for more information on how we handle your personal data.

9. Intellectual Property Rights

9.1. All content on the website, including images, text, graphics, logos, and design, is protected by intellectual property rights belonging to Sogni di Profumi or our licensors.

9.2. No part of the website may be copied, distributed, published, or otherwise used without written permission from Sogni di Profumi.

10. Applicable Law and Dispute Resolution

10.1. These terms are governed by German law.

10.2. Any disputes arising in connection with these terms shall be sought to be resolved through negotiations. If an amicable solution is not achieved, the dispute may be brought before the competent courts in Germany.

11. Contact Information

If you have any questions about these terms or other inquiries, please contact us at:

• Email: sogni_di@web.de
• Phone: +49 152 32 781 714

These terms were last updated on August 31, 2024. We reserve the right to change these terms as needed. Any changes will be published on our website.